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Terms and Conditions

By enrolling at Rightword, you are deemed to have accepted these Terms and Conditions.

Visa and Immigration Guidelines for non-EEA students

Students requiring a Visa to study in Ireland should contact the nearest Irish embassy for detailed information and allow at least two months to process visa applications. We can assist with the visa application procedures when required. 

All fees must be paid in advance, and an invitation letter with details of the transfer will only be issued once the funds have been received in full by bank transfer or Pay to Study. If original copies of documents are required from Rightword Institute, they can be sent by mail free of charge. Students who experience delays in having their visa issued can postpone their course.

Visa Refusals: We will refund all prepaid money minus administration fees and any bank charges incurred on all visa refusals. Written proof of the visa refusal from the Embassy is required.

Requirements for Academic Year Students

  • Non-EU/EEA students who intend to stay in Ireland for over 90 days must register with the Garda National Immigration Bureau (GNIB). There is a charge of €300 each time you register.
  • You must show proof of finances of at least €4500 for non-visa-required students and €10000 for visa-required students.
  • You must obtain a school letter.
  • For renewals, you must have a minimum attendance rate of 85%.

Checklist before registering with GNIB:

  • School letter
  • Medical insurance
  • Passport
  • Proof of finances/bank statement
  • Credit/Debit card (required to pay GNIB fee)
  • Proof of Address

School policy on punctuality and attendance

Students must attend a minimum of 85%. Each week, the Director of Studies will check attendance.

  • If you begin to attend less than 85%, then the DoS will give you a verbal warning.
  • If your attendance is below 85% a second time, the DoS will give you a written warning.
  • If your attendance remains below 85% after this time, the school will report you to GNIB and INIS.
  • If you cannot make up attendance to a minimum of 85% before the programme ends, this fact will be communicated to GNIB and INIS

Refund Policy:

(A) Visa Refusal where the student has no prior convictions or immigration history. Rightword will evaluate the rejection letter issued by immigration to assess grounds for any refund.

(B) Illness or disability suffered after the student’s enrolment has been confirmed. A doctor’s certificate would be required.

(C) Course cancellation and no alternative course available at Rightword.

(D) Family bereavement.

(E) When a student cancels their course before finishing the full payment of the programme.

A refund will only be granted concerning fees that have been paid within one year in which any of (A) or (E) occurs (minus Admin Fees). There is no automatic right to a refund of fees if, at any time, a student changes their mind about studying at Rightword.

Under no circumstance will the school refund a student after the student has arrived or started their course or accommodation. Once an Irish entry or student visa (Stamp 2) has been granted, no refunds are applicable or available.

Students found to have provided false or incorrect information, resulting in their visa being refused, shall not be entitled to any refund.

For (B), (C), (D), (if approved), a credit note can be issued for the student (minus admin fees) at the discretion of the Managing Director. The student can then transfer/sell this credit note to another person.

In all other situations, the school has a no-refund policy.

Holidays

Students may not take unscheduled holidays except in documented illness or family bereavement cases. You must receive permission from the DoS for any holiday. This is an established process, and you will obtain your consent in writing. All scheduled holidays are posted on the school website. Once you have completed your entire course, you can take holidays for the remainder of your stay in Ireland.

End-of-course examination

Students are registered by the school for the appropriate exam when registration is open for the exam centre. We will record your registration. Students must provide us with examination results, which we will document before issuing a final course certificate.

The Academic Manager is responsible for maintaining and monitoring attendance records, recording sick leave and holiday requests, and registering students for end-of-course exams: hello@rightwordinstitute.com

Holidays for long-term EU/EEA students (no visa required)

Students are permitted to take holidays depending on the duration of their course. The following regulations apply:

  • Holidays cannot be taken in the middle of a week (Must be booked from Monday to Friday).
  • Students must give the Institute at least 2 Weeks’ notice before the holiday.
  • Upon returning from a holiday, students may take a level test before being placed in a class.
  • Where possible, students are advised to take holidays only after completing their current level.

Public Holidays

In the case of public holidays, which occur on a Monday, students may begin their course on Tuesday. Public holidays are non-refundable.

Accommodation

Accommodation prices are quoted per week, seven nights. Refunds will not be given for early departure. Extra nights in host family and residence are possible, subject to availability and an additional charge. Accommodation details will only be sent once all fees have been paid in full. Students wishing to extend their accommodation should check availability well before the completion of their initial stay.

Discipline: Absenteeism & Expulsion

If students’ behaviour, conduct or attendance is unsatisfactory, they will be subject to the School’s disciplinary procedures. A severe breach of conduct may result in expulsion. You will be given 1) a verbal warning, 2) a first written warning and 3) a 2nd and final written warning. Failure to make improvements at this point will result in expulsion. In the event of an expulsion, fees are not refunded. The school will not cover additional charges for flights and other costs, which are the student’s responsibility.

Complaints and grievances

Students must use our email (hello@rightwordinstitute.com) to make a complaint. Any complaint received is acted upon immediately, and a resolution is reached no later than two weeks after receipt of the complaint.

Both the Managing Director and DoS hold responsibility in this area.

Insurance

Students must arrange appropriate medical, travel and personal insurance. Students travelling from EU countries should bring their European Health Insurance Card. This only entitles students to emergency hospital care and attendance at certain doctors. Please note that this will not cover elective procedures or dental visits.

To comply with immigration guidelines, all non-EU students must have medical insurance valid for their entire stay in Ireland. We can organise medical insurance for non-EU students at a cost.

Learner Protection

Rightword Institute has learner protection for its English language students via Study & Protect. Learner Protection, sometimes called Protection for Enrolled Learners (PEL) or Protection for Learners, provides security for students and their course fees in the unlikely event their school closes.

Publicity Materials

Permission is given for the use of student comments or testimonials and photographs/images of students in the official promotional material for Rightword Institute by the student with acceptance of these terms and conditions.

Legal Notice

Rightword Institute reserves the right to change the details of its services, including courses, facilities and course dates, where circumstances beyond the Institute’s/company’s control necessitate such changes or where the number of enrolments is not enough to operate a course viably. The right is also reserved to decline any person without liability.

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