Refund Policy (As seen in our Contract)
The school will hold funds for payment until the student has arrived in Ireland, a date agreed upon by the school and the student. Under no circumstance will the school refund a student after the student has arrived or started their course/accommodation.
Students who provide proof that their VISA to come to Ireland got refused (i.e. a letter from the Embassy) are entitled to have their fees refunded minus administration fees (€500). Refunds can take up to 20 working days to be processed.
A full refund can be issued for Deposits/Payments made under 30 days from the Refund Request date.
For other situations (if approved), a credit note can be issued for the student (minus admin fees) at the discretion of the Managing Director. The student can then transfer/sell this credit note to another person.
In all other situations, the school has a no refund policy.
Visa Refusals – Full Refund MINUS Admin Fees (500EUR) to cover the loss of Health Insurance and Learner Protection.
Deposit/Payment under 30 Days – Full Refund or Credit Note.
For any other situation, a credit note can be issued for the student at the discretion of the Managing Director.
A credit note can be issued for the amount paid by the student (minus admin fees, if applicable). The student can then transfer/sell this credit note to another person.
Refund Processing Times (Upon Request Date)
Credit Note – Up to 5 working days.
Visa Refusals – Up to 20 working days (4 weeks).
Any other situation (if approved) – Up to 40 working days (8 weeks).